WE'RE STILL OPEN! DUE TO COVID-19 THERE MAY BE A SLIGHT DELAY IN RECEIVING YOUR ORDER.
This policy explains how we, Tea Huggers Ltd of PO Box 5219, Bath, BA1 OUQ use your personal information which you provide to us when using our website.
At Tea Huggers, we are committed to maintaining the trust and confidence of visitors to our website.
Collection and Use of Personal Information
What information do we collect about you?
We collect personal information from you when you order goods or services from us or use our website, for example how many times have you ordered from our website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies.
Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, or postal address.
In general, you can browse the Tea Huggers website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter or purchase products from our online store. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you’ve opted-in to receive them, and to fulfil orders from our shop. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.
A cookie allows us to analyse traffic patterns to our website. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
How will we use the information we collect from you?
Information that we collect from you is used to process your order. We may also use your information to email you about other products or services that we think may be of interest to you.
In processing your order we may send your information to credit reference and fraud prevention agencies.
Links to Other Web Sites
Access to Your Personal Information
You are entitled to access the personal information that we hold on you. Please email your request to firstname.lastname@example.org . An administrative fee may be payable.
Updating Your Personal Information and Unsubscribing