Privacy Policy

This policy explains how we, Tea Huggers Group Ltd of  use your personal information which you provide to us when using our website.

Your Privacy

At Tea Huggers, we are committed to maintaining the trust and confidence of visitors to our website.

The following privacy policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Collection and Use of Personal Information

What information do we collect about you?

We collect personal information from you when you order goods or services from us or use our website, for example how many times have you ordered from our website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies.

Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, or postal address.

In general, you can browse the Tea Huggers website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter or purchase products from our online store. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you’ve opted-in to receive them, and to fulfil orders from our shop. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.

Use of Cookies

A cookie allows us to analyse traffic patterns to our website. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies on our website such as Google Analytics.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

How will we use the information we collect from you?

Information that we collect from you is used to process your order. We may also use your information to email you about other products or services that we think may be of interest to you.

In processing your order we may send your information to credit reference and fraud prevention agencies.

 Links to Other Web Sites

Our website contains links to information on other websites, for example, a guest blog post may link to the guest blogger’s website. On websites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

 Access to Your Personal Information

You are entitled to access the personal information that we hold on you. Please email your request to hello@teahuggers.co.uk . An administrative fee may be payable.

 Updating Your Personal Information and Unsubscribing

You can unsubscribe to our newsletter at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing hello@teahuggers.co.uk. By using our website, you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally. If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at hello@teahuggers.co.uk.