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WE'RE STILL OPEN! DUE TO COVID-19 THERE MAY BE A SLIGHT DELAY IN RECEIVING YOUR ORDER.

FAQs

What’s the difference between a pouch and a box?

Both a Tea Hugger pouch and box contain exactly the same thing - 15 bags of delicious Tea Huggers blends.

 

Are Tea Huggers teas available worldwide?

Yes, all our teas are available all over the world via our website. We use Royal Mail to ship around the globe. Please allow up to 10 days for delivery. 

 

How much does shipping cost?

Shipping costs vary based where you live. Royal Mail First Class costs £3.99 and Royal Mail 2nd Class is £2.99. ROW shipping fees differ.  

 

Can I track my order?

If you haven't received your order after 10 days, please contact us at hello@teahuggers.co.uk and we’ll happily check it out for you.

 

How can I make payment?

We accept all major credit and debit cards.

 

Do I have to pay tax on my order?

No, you don’t have to pay tax on tea. Hurrah!

 

Can I return or exchange my product?

We hope that you’ll love your Tea Huggers products. However if you wish to return them for any reason you may do so within 30 days of the order date. You must return them in a saleable condition with all the original packaging intact. Once we have received the products back we will refund the price of the products or replace them. Please see our full terms and conditions  for more information.

If we haven’t answered your question above please email us at hello@teahuggers.co.uk